Customer Service
Our business is all about communication, we go out of our way to make the customer feel appreciated, understood and cared for.
The end result is a strong connection that goes deeper than the normal company – customer relationship.
At Formlink we have a tried and tested methodology that helps improve the service our clients receive that in turn builds strong partnerships. But don't take our word for it, read what our customers have had to say:
Gail Nelson, A & J Nelson Haulage Contractors Ltd:
"Formlink have always provided us with a prompt and courteous service and are extremely easy to deal with."
Fife Country & Hogg's of Fife:
"Our company has been dealing with Formlink for a number of years and have always found the staff to be friendly and very accommodating regarding our needs. On a number of occasions we have asked for an order urgently and they have come up trumps. They are always ready to help with any changes needed to our documents and email proofs through so we can approve them and have the job done as quickly as possible. A special thank you to Tina who has always been more than willing to help us and also visit our premises to see how we are. A very big thank you to all and best wishes for the future."
David Walker, Senior Buyer, Rosti UK:
"As a long standing supplier to Rosti UK, Formlink has proven itself to be a very customer focused company that deliver quality and value over a sustained period and as such are a preferred vendor of Rosti UK.
Magnus Swanson, Managing Director, Swansons Fruit Company Ltd:
"I find Formlink fast, efficient, friendly, offering cost effective solutions and always deliver on time.
I am delighted with the service I receive."
Capricia Findlay, The Blake Group:
"Our business has used Formlink for many years and are always pleased with the service we receive."
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